4.9 rating · 327 Google reviews · Milford, MA
Leaks, clogs, water heaters, no-water calls. Licensed plumbers with stocked trucks, a flat price in writing before work starts, and a phone that gets answered at 2 a.m.
Free estimates on installs and replacements. If a repair makes more sense than a replacement, we'll say so.
Tell us what's going on. During business hours we call back in under 5 minutes.
A real person from our Milford office will call you back within 5 minutes during business hours to confirm a time window. After hours, you're first on the morning list. If it can't wait, call the emergency line now.
Emergency? Call (508) 555-01424.9
327 Google reviews
Since 2004
Same family, same shop
12,400+
Jobs completed
Lic. #15224
MA Master Plumber, fully insured
2-Year
Written workmanship guarantee
What We Do
If water or gas runs through it, we work on it. Trucks are stocked so most repairs are finished on the first visit.
Burst pipes, major leaks, sewer backups, no water. We answer 24/7 and send the on-call plumber closest to you. First move on the phone: we help you find your main shutoff so the damage stops while he drives.
Call the emergency lineRepair, replacement, tank and tankless. We keep 40 and 50 gallon gas and electric units in stock at the shop, so a heater that dies overnight is usually running again by dinner. Old unit hauled away, warranty registered for you.
Get a replacement quoteSlow drains, recurring clogs, main line backups. Cabling and jetting, and every sewer call includes a camera run so you see the actual pipe before approving anything. If the clog keeps coming back, the camera tells us why.
Book a drain cleaningWater bill jumped? Stain spreading on the ceiling? We trace hidden leaks with thermal imaging and moisture meters before cutting anything. Straight talk: some leaks do require opening a wall or ceiling to confirm the source. When that's the case, we tell you first, cut the smallest access we can, and cut it clean so the drywall patch is easy.
Find my leakRunning toilets, dripping faucets, disposal swaps, new fixture installs. Small jobs welcome. That drip is roughly $30 a month on your water bill.
Installs, replacements, and battery backups that keep pumping when a summer thunderstorm knocks the power out. We test the float and the check valve before we leave.
Licensed gas fitting for stoves, dryers, grills, and generators. Smell gas? Leave the house first, then call us and Eversource.
A lot of the 1950s and 60s capes and ranches around Milford still run their original galvanized supply lines. We replace them without tearing the house apart, and we pull the permits. Remodel rough-ins for added bathrooms too.
Not sure what the problem is? That's our job, not yours.
Describe It Over the Phone: (508) 555-0142Why Homeowners Call Us First
Plumbers who don't show up. Quotes that double once the wall is open. Voicemail at 11 p.m. while the ceiling drips. Every policy below exists because a Milford homeowner got burned by someone else first.
You get a 2-hour arrival window, a text when your plumber is on the way, and his name so you know who's knocking.
Flat-rate quote in writing before we pick up a wrench. If we find something unexpected, work stops until you've approved the change.
If our workmanship fails within 24 months, we come back and make it right free. That guarantee has cost us money exactly nine times in 21 years.
Every technician is licensed, background-checked, and drug-tested. Boot covers on, mats down, work area cleaner than we found it.
Takes 30 seconds. We call you back, so you don't wait on hold.
Google Reviews
Pulled from our Google Business Profile. We don't cherry-pick. Go read all 327 of them.
“Water heater died Sunday night. Called at 7am Monday and they had a new one in by 1pm same day. Price matched the quote to the dollar. Wish the guy who did our roof worked like this.”
“Pipe burst behind our washer at 11:30 at night. An actual human answered the phone and talked me through shutting the water main while Kevin drove over. He was here in 40 minutes. Came back next day for the permanent fix.”
“Third plumber we called about a kitchen clog that kept coming back. First one to run a camera and actually find the problem, a bellied pipe under the slab. Fixed properly, hasn't clogged since. Should've called them first.”
“First house, first plumbing problem, and I was bracing to get taken advantage of. The tech showed me the actual corroded valve, gave me two prices, and recommended the cheaper option. They have a customer for life.”
“Sump pump died during that March storm. They were slammed but still fit us in, and the office texted updates so we weren't left wondering. New pump plus battery backup in before the basement took on water.”
“Full repipe of our 1962 ranch. Quoted 4 days, done in 3, and you couldn't tell they'd been here except the water pressure. Passed inspection first try. Fair price for a big job done right.”
Same-day slots open most weekdays.
Request ServiceHow It Works
Tell us what's happening. A real person from our Milford office picks up, or calls you back within 5 minutes during business hours.
Your plumber diagnoses the problem, walks you through the options, and gives you the exact price in writing before any work starts.
Most jobs finish the same visit. We leave the space the way we found it and back the work with a 2-year written workmanship guarantee.
Nobody likes calling a plumber blind. Here's how it works, with real numbers:
Fair warning: we're rarely the lowest bid. If the lowest number matters more than who's doing the work, we're probably not your plumber, and that's okay.
Want a ballpark before we come out?
Ask Us: (508) 555-0142We'll give you an honest range over the phone. No games.
Book Online
No phone call needed. Choose a 2-hour window that fits your day and it goes straight onto our dispatch board. Same-day and next-day slots open most weekdays.
Burst pipe or active leak? Skip the calendar and call (508) 555-0142. Emergencies jump the line.
Prefer a person? The office books the same windows by phone during business hours.
Where We Work
The shop is at 214 Main Street in Milford. From there, most of Milford is inside 10 minutes and Franklin, Hopkinton, and Holliston are about 15, which is how we keep arrival windows honest. If you're within roughly 20 minutes of Milford, you're in our service area.
Don't see your town? Call us. We often cover surrounding areas for larger jobs.
Before You Call
For emergencies, the on-call plumber is dispatched immediately. Typical arrival is 30 to 60 minutes anywhere in our service area, day or night. For standard repairs, we offer same-day or next-day appointments with a 2-hour arrival window, and you get a text when your plumber is on the way.
The diagnostic visit is $79, waived completely if you proceed with the repair, so in practice most customers never pay it. Every repair is quoted flat-rate in writing before work begins. Estimates for installations, water heaters, and larger projects are always free.
Sometimes, honestly, yes. Hidden leaks and pipe repairs can require opening a wall or ceiling to confirm the source and do the work right. What we promise: we use thermal imaging and moisture meters first so we cut in the right place, we cut the smallest access panel we can, we cut it square and clean so the drywall patch is straightforward, and the quote tells you up front whether patching is included or you'll need a drywall guy after us.
Yes. Dan Callahan holds Massachusetts Master Plumber License #15224, every technician on staff is individually licensed, and the company carries full liability and workers' compensation insurance. Certificates available on request, and we pull permits for all work that requires them.
Every repair and installation carries our 2-year written workmanship guarantee: if our work fails, we return and fix it at no charge. Manufacturer warranties on equipment (water heaters, pumps, fixtures) apply on top of that. We register them for you so you don't have to think about it.
Emergency calls outside business hours carry a single flat after-hours dispatch fee. We tell you the exact number on the phone before anyone is sent out. The repair itself is priced from the same flat-rate book we use at noon on a Tuesday. No multipliers, no “holiday rates.”
Card, check, cash, and all major digital wallets. Payment is collected only after the job is done and you've walked it with your plumber. For repairs and installations over $1,000, 12-month 0% financing is available with a 60-second application.
We'd rather you didn't. Not because it costs us business, but because chemical cleaners eat older pipes, rarely clear the actual blockage, and make the pipe hazardous for whoever opens it next. A proper cabling or jetting clears the line completely and usually costs less than the damage a second bottle causes.
Still have a question? Ask a plumber, not a search engine.
Call (508) 555-0142Two ways to reach the same office on Main Street. Pick whichever is easier.
A real person from our Milford office will call or text you back within 5 minutes during business hours to confirm a time window. After hours, you're first on the morning list. If it can't wait, call the emergency line now.
Emergency? Call (508) 555-0142